PRIVACY POLICY

Last Updated: September 1, 2026

FlexStyle operates this online store and website and provides the information, content, features, tools, products, and services available through the store (collectively, the “Services”).

FlexStyle is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how FlexStyle (“we,” “us,” or “our”) collects, uses, processes, and discloses your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control with respect to those matters.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual.

Personal information does not include information that has been collected anonymously or appropriately de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you reside, and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, telephone number, and email address.
• Financial information, including payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related information. Payment information may be processed by Shopify and applicable payment providers.
• Account information, including your username, password, security information, preferences, and settings, where applicable.
• Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as information regarding previous transactions.
• Communications with us, including information you provide when contacting customer service, submitting a return request, reporting a damaged product, or otherwise communicating with FlexStyle.
• Device information, including information about your device, browser, network connection, IP address, and other identifiers.
• Usage information, including information about how and when you interact with, use, or navigate the Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, request customer support, or otherwise provide information to us.
• Automatically through the Services, including information collected from your device when you use the Services or visit our website and through cookies and similar technologies.
• From our service providers, including companies that provide technology, payment processing, order fulfillment, shipping, analytics, fraud prevention, marketing, customer service, or other services on our behalf.
• From business partners or other third parties, where permitted by applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We may use your personal information to provide the Services and fulfill our contractual obligations to you, including to:

• Process payments.
• Process and manage orders.
• Arrange fulfillment and shipping.
• Provide tracking information.
• Process returns, refunds, exchanges, or cancellations.
• Maintain and manage customer accounts.
• Remember preferences and products that may interest you.
• Provide customer support.
• Recommend products or services.
• Personalize and improve your shopping experience.
• Communicate important information regarding your orders or account.

Marketing and Advertising

Where permitted by applicable law, we may use personal information for marketing and promotional purposes.

This may include sending marketing or promotional communications by email or other permitted channels and displaying advertisements regarding products or services on our Services or other websites.

Marketing and advertising may be based on your interactions with our Services, such as products you have viewed, purchased, or added to your cart.

Where consent is required by applicable law, we will request it before sending applicable marketing communications.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link provided in our marketing emails.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts.
• Provide secure shopping and payment experiences.
• Detect, investigate, prevent, or respond to suspected fraudulent, illegal, malicious, or unauthorized activity.
• Protect our customers, business, Services, and systems.
• Enforce our Terms of Service and other policies.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.

Communications With You

We may use personal information to provide customer support, respond to questions and requests, provide order information, address complaints, and maintain our business relationship with you.

Legal and Regulatory Purposes

We may use personal information to comply with applicable laws, regulations, legal obligations, lawful government requests, court orders, subpoenas, or other valid legal processes.

We may also use personal information to establish, exercise, investigate, or defend legal claims and to investigate potential violations of our Terms of Service or other policies.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted or required by applicable law.

These circumstances may include disclosure:

• To Shopify, payment processors, technology providers, analytics providers, customer-service providers, cloud-storage providers, fraud-prevention providers, fulfillment providers, shipping carriers, and other service providers that perform services for us.
• To fulfillment and shipping providers when necessary to process, prepare, ship, track, deliver, return, or otherwise service your order.
• To business and marketing partners where permitted by applicable law.
• When you direct, request, or consent to the disclosure of information to a third party.
• In connection with social-media widgets, integrations, or other features that you choose to use.
• In connection with a business transaction such as a sale, transfer, merger, reorganization, financing, or insolvency proceeding.
• To comply with applicable legal obligations or valid legal processes.
• To enforce our Terms of Service and other policies.
• To protect or defend our Services, business, rights, customers, or other individuals.

We do not sell personal information for money.

However, certain privacy laws may define some forms of sharing personal information for personalized or targeted advertising as a “sale,” “sharing,” or similar activity.

Depending on where you reside, you may have the right to opt out of certain uses of your personal information for personalized or targeted advertising.

You can access applicable data-sharing opt-out options through:

flexstyleshop26.com/pages/data-sharing-opt-out

RELATIONSHIP WITH SHOPIFY

The Services are powered and hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve Shopify-powered functionality.

Information you submit through the Services may be transmitted to and processed by Shopify and other service providers, which may be located in countries other than the country in which you reside.

We may use certain Shopify features that rely on information obtained from your interactions with our store, other merchants, or Shopify's platform.

In certain circumstances, Shopify may act as an independent controller or other legally recognized party responsible for processing certain personal information.

For additional information about Shopify's privacy practices, you may review Shopify's Consumer Privacy Policy through Shopify's official privacy resources.

You may also access Shopify's privacy portal to exercise applicable rights relating to information processed by Shopify.

COOKIES AND SIMILAR TECHNOLOGIES

We, Shopify, and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve the Services.

These technologies may be used to:

• Remember your preferences.
• Maintain shopping-cart functionality.
• Keep you signed in where applicable.
• Understand how customers use the Services.
• Measure website performance.
• Prevent fraud and improve security.
• Provide analytics.
• Support advertising and marketing where permitted by applicable law.

Your browser or device may allow you to block or delete certain cookies. Blocking cookies may affect the availability or functionality of some features of the Services.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites, applications, social-media platforms, or other online services operated by third parties.

If you follow a link to a website or service that we do not control, you should review that third party's privacy and security policies.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

Information that you voluntarily disclose in public or semi-public areas, including third-party social-media platforms, may be visible to other users.

The inclusion of a third-party link does not necessarily constitute an endorsement of that third party or its content.

CHILDREN'S DATA

The Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information provided below so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security system, method of electronic transmission, or storage system is completely secure, and we cannot guarantee absolute security.

Please do not send highly sensitive or confidential information through unsecured communication channels.

The length of time we retain personal information depends on various factors, including:

• The purpose for which the information was collected.
• Whether we need the information to maintain your account.
• Whether we need the information to process or document transactions.
• Legal, accounting, tax, fraud-prevention, or regulatory requirements.
• The need to resolve disputes or enforce agreements and policies.

When personal information is no longer reasonably necessary, we may delete or de-identify it in accordance with applicable law and our retention practices.

YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you reside, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only under certain circumstances.

Right to Access

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information and, in some circumstances, request that it be transferred to another party.

Right to Opt Out of Certain Data Sharing or Targeted Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of personal information or processing for purposes considered targeted or personalized advertising under applicable privacy laws.

Where available, you may exercise applicable opt-out rights at:

flexstyleshop26.com/pages/data-sharing-opt-out

Global Privacy Control

Where required by applicable law, if you visit our website using a browser or device with a recognized Global Privacy Control (GPC) signal enabled, we may treat that signal as a request to opt out of applicable data sharing or targeted advertising for that browser or device.

Where Shopify can associate the device sending the signal with a Shopify account, applicable preferences may also be applied to that account.

Except as required by applicable law, we may not recognize other “Do Not Track” signals sent by browsers or devices.

Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Even if you unsubscribe from marketing communications, we may continue sending non-promotional communications relating to your orders, account, transactions, security, customer-service requests, or other necessary business matters.

EXERCISING YOUR RIGHTS

You may exercise applicable privacy rights through the options provided through the Services or by contacting us using the contact information below.

We may need to verify your identity before processing certain requests where permitted or required by law.

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require reasonable evidence that the agent is authorized to act for you and may require you to verify your identity directly.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

We will respond to verified privacy requests within the period required by applicable law.

For personal information processed independently by Shopify, you may also use Shopify's applicable privacy portal and privacy resources.

COMPLAINTS

If you have a complaint regarding how we process your personal information, please contact us using the information provided below.

Depending on where you reside, you may also have the right to appeal certain decisions or submit a complaint to an applicable privacy or data-protection authority.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred, stored, or processed outside the state, province, or country in which you reside.

When applicable law requires specific safeguards for international transfers, appropriate legally recognized transfer mechanisms may be used.

For transfers from the European Economic Area or United Kingdom where applicable, such mechanisms may include recognized Standard Contractual Clauses or other legally approved transfer mechanisms unless the destination has been recognized as providing an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, business operations, or legal and regulatory requirements.

When we update this Privacy Policy, we will update the “Last Updated” date at the top of this page.

We will provide additional notice of material changes when required by applicable law.

CONTACT US

If you have questions regarding this Privacy Policy, our privacy practices, or would like to exercise applicable privacy rights, please contact:

FlexStyle
Operated by: Miguel Fernandez Pellicer
Email: support@flexstyleshop26.com
Website: flexstyleshop26.com

Customer service and privacy inquiries are generally handled during our normal business hours:

Monday – Friday, 9:00 AM – 6:00 PM ET